Member Commitment

The business at PCCU begins and ends with our members' satisfaction. We promise to provide personalized family oriented service, designed for the financial benefit of all members. Our goal is to be our members' one-stop financial home, and assist them and their families across a lifetime of financial needs.

We promise a steadfast commitment to our core values: Financial integrity, social responsibility, and service excellence. We have chosen the name "Premier Service" to define our promise to provide the most convenient, efficient, and courteous service possible.

We will continue to create, and make available, the breakthrough products and services that will keep us at the leading edge in meeting and exceeding our members' expectations to remain their primary financial institution.

We will continually strive to expand the contents of our consumer library, Web Site, and newsletters to provide a broad array of educational-based information that our members can depend on to help them achieve financial well-being. We also place high importance on helping young people learn basic financial skills by providing financial education programs, at no cost, to our area high schools.

We will communicate our service to members in a meaningful way so that members, potential members, legislators, regulators, and the community at large will understand and appreciate the unique philosophy of our industry and the role that locally owned, not for profit, financial cooperatives play in their lives.

This Statement of Commitment to Members is consistent with our credit union's principles of "Not For Profit, Not For Charity, But For Service," and our unique philosophy of "People Helping People." This statement represents good business practices that ensure the financial strength of our credit union on behalf of our members.